With more than half of the world’s people and businesses, Banks prospects are bright if it can harness the energy and ideas of its SME sector. This requires an orientation for banks towards the scale and approaches of SMEs that differ from the traditional corporate sector.
These new approaches require that banks establish proper strategies, oversight mechanisms and analytics, while also introducing new products, services and processes to capture this business.
To address this need, this course will provide an overview of SME strategy development, bank governance and management requirements, customer relationship management and SME-oriented products, financing methods and impact on bank ratios, and credit risk management and scoring systems.
